Terms of service

These terms govern the use of Hawklify, the service of Marcello Gallo (sole trader), trading as Hawklify (Via Roma 148, Sant’Antimo (NA), Italia, VAT number IT10786761212) that connects AI assistants compatible with the Model Context Protocol to an organisation's Odoo. The service is for businesses and professionals only and is not offered to consumers.

1. Registration and trials

Registration creates a pending account. Email activation and Odoo configuration create an organisation with one seat that starts read-only; its administrator can change their own MCP role within the service's and Odoo's limits, and delete the trial at any time. The trial starts at registration (14 days by default, as configured by the service); resends and late setup do not extend it. Each mailbox and each Odoo database get one trial, and each Odoo server a limited number; new trials per day are limited and temporary e-mail addresses are not accepted. An expired trial not converted to a paid plan is deleted 30 days after its last day, with an e-mail notice to its administrators 7 days before. The first administrator declares they may bind the organisation to these terms. Paid conversion and purchased seats are agreed in writing and applied manually. Trial quotas and service permission limits apply.

2. Accounts and security

Every account is personal. Keep your password safe, turn on the second step (mandatory for the service's administrators) and tell us at once at [email protected] if you suspect unauthorised use. The organisation's administrator manages users, roles and seats and is responsible for the people they invite.

3. The customer's responsibilities

• Connect only Odoo instances it is entitled to use, with its own users' API keys.
• Set, in Odoo and in the service, the permissions suited to its users.
• Choose the AI assistant to connect and have a contract with its provider suited to the data it will let it read.
• Process through the service only data it is authorised to process, in compliance with the law.

4. AI assistants and changes to data

AI assistants' answers may be incomplete or wrong: check them before making decisions. The service does not change Odoo without a preview and the user's explicit confirmation; whoever confirms a change is responsible for it. We are not liable for decisions made on the basis of an assistant's answers.

5. Acceptable use

You may not use the service for unlawful activities, circumvent its limits or security measures, test its security without our written consent, deliberately overload it or resell it to third parties without an agreement. In those cases we may suspend access.

6. Availability

We do our best to keep the service available, but during early access we guarantee no service levels unless agreed in writing. There may be interruptions for maintenance or for causes beyond our control, including the unavailability of the customer's Odoo or of the AI assistant.

7. Personal data

For the data read or changed in the customer's Odoo we act as processor under the data processing agreement, which is part of these terms. Otherwise the privacy policy applies.

8. Intellectual property

The service, its software and the Hawklify name remain ours; the customer receives a non-exclusive, non-transferable right of use for the duration of the relationship. The customer's data remains the customer's. Odoo is a trademark of Odoo S.A.; Hawklify is not affiliated with Odoo S.A.

9. Suspension and termination

The customer may stop using the service and ask for the organisation to be closed at any time. We may terminate with 30 days' notice by e-mail to the administrator, or immediately in case of a serious breach of these terms or a security risk. On closure, data is deleted as the data processing agreement provides.

10. Liability

Except for wilful misconduct or gross negligence, we are liable only for direct damages and up to what the customer paid us in the 12 months before the event; during free early access, up to 100 euros. We are not liable for indirect losses, lost profits or loss of data caused by operations confirmed by users.

11. Changes to the terms

We may update these terms by notifying administrators by e-mail at least 30 days in advance. If the customer does not accept them, it may terminate before they take effect.

12. Governing law and jurisdiction

These terms are governed by Italian law. The courts of the place where Marcello Gallo (sole trader), trading as Hawklify has its registered office have exclusive jurisdiction over any dispute.